Terms of Use

These Terms of Use govern access to and use of craftaroq.com (“Craftaroq”), an online store operated by Chengdu Custom World Technology Co., Ltd. 

By accessing or using this website, you agree to these Terms of Use and the policies published on our website. If you do not agree, please discontinue use of the website.

Website Use

You may use this website only for lawful personal purposes. You must not interfere with its operation, attempt unauthorized access, introduce malicious code, or use the website or its content for fraudulent or unlawful activities.

Product Information

We aim to provide accurate beauty product descriptions, ingredient information where available, colors, finishes, images, prices, and other product details. However, actual product appearance may vary slightly due to screen settings, lighting, photography, packaging updates, or manufacturing differences.

We may correct errors, update product information, or change product availability without prior notice.

Product Care and Safe Use

Please read and follow any product labels, ingredient information, directions for use, care instructions, and warnings supplied with the product or displayed on the product page.

Beauty products are intended only for their stated purpose. Avoid use if you know or suspect that you are sensitive or allergic to any listed ingredient.

Discontinue use if irritation or an adverse reaction occurs. For personal health concerns or questions about product suitability, please consult an appropriate qualified professional before use.

Keep beauty products away from children unless a product is specifically intended for children and is used according to its directions.

Intellectual Property

All website content, including text, images, graphics, logos, product photographs, and designs, is protected by applicable intellectual property laws. It may not be copied, reproduced, distributed, or used commercially without our prior permission.

Third-Party Services

Our website may use or link to third-party websites and services. We are not responsible for their content, availability, privacy practices, or actions. Your use of third-party services may be subject to their own terms and policies.

Disclaimer

The website and its content are provided on an “as available” basis. To the fullest extent permitted by law, we do not guarantee uninterrupted access or that all website content will always be complete, accurate, or error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, Craftaroq and Chengdu Custom World Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses resulting from your use of this website.

Nothing in these Terms excludes or limits any rights or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Use periodically. Any changes become effective when the revised version is published on this page. Your continued use of the website after an update constitutes acceptance of the revised Terms.

Business Information

Craftaroq is an online retail store operated by Chengdu Custom World Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through craftaroq.com.

Brand Name: Craftaroq

Company Name: Chengdu Custom World Technology Co., Ltd. (成都定制世界科技有限公司)

Registered Address: Room 20, 28th Floor, Unit 4, Building 5, No. 666 Guandong 1st Street, Chengdu High-Tech Zone, China (Sichuan) Pilot Free Trade Zone.

Email: service@craftaroq.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM ET.

Contact Us

If you have questions about these Terms of Use, please contact us at service@craftaroq.com.

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM ET. We aim to respond to customer inquiries within 1–2 business days.